Luxeon Star LEDs

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Your Order Status

  • When will my order ship?

    You can get the current status of your order by going to Your Account page. As your order works it's way th...

    Oct 28, 2011 11:56AM EDT
  • When will my backorder arrive?

    It will depend on the item(s) that has been back ordered. Your best option is to contact us and we will give y...

    Oct 28, 2011 11:56AM EDT
  • How do I track my order?

    Click the My Account link at the top right-hand side of our site to get the current status of your order. ...

    Oct 28, 2011 11:56AM EDT
  • My order never arrived.

    Check the order status in your account to confirm that some or all of your order has actually been shipped. If...

    Oct 28, 2011 11:56AM EDT
  • My order status is (Pending, Processing, etc.) What does that status m...

    As your order works it way through our production, packaging and shipping process the status of your order wil...

    Oct 28, 2011 11:56AM EDT
  • How do I change quantities or cancel an item?

    As long as the status of your order is New or Awaiting Payment, you can modify ordered quantities and cancel i...

    Oct 28, 2011 11:56AM EDT
  • An item is missing from my shipment.

    Check the status of your order in Your Account to be sure that all of the items have been shipped. We will som...

    Oct 28, 2011 11:56AM EDT
  • How Do I Cancel My Order?

    You may cancel any un-shipped, non-custom or un-binned LED order without penalty. To cancel an order please co...

    Oct 28, 2011 11:56AM EDT
  • Has my order shipped?

    You can get the current status of your order by going to Your Account page. Here you will be able to review th...

    Oct 28, 2011 11:56AM EDT

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