Check the order status in your account to confirm that some or all of your order has actually been shipped. If it has not been shipped yet, and if your order status has been set to Processing for longer than you expected, please do not hesitate to contact us to get an update for your order.
If some or all of your order has been shipped, then the delivery time will depend on the shipping option you purchased when you entered your order. Below is a table showing the typical delivery times for the shipping options we offer.
If the shipping option your purchased is trackable, then the email that we sent to you when your order was shipped should have included the tracking number for the shipment. Please let us know if you did not receive a tracking number.
|
US Destinations
|
|
Service Name |
Carrier |
Typical Ship Time * |
Trackable |
|
Small Packet Surface |
Post Office |
6 to 12 Days |
No |
|
Small Packet Air |
Post Office |
4 to 10 Days |
No |
|
Expedited |
Post Office |
6 to 12 Days |
Yes |
|
XpressPost |
Post Office |
3 to 5 Days |
Yes |
|
UPS Standard |
UPS |
3 to 5 Days |
Yes |
|
UPS 3 Day Select |
UPS |
3 Days |
Yes |
|
UPS Expedited |
UPS |
1 to 3 Days |
Yes |
|
UPS Express |
UPS |
Next Day |
Yes |
|
UPS Express Early A.M. |
UPS |
10:00 A.M. Next Day |
Yes |
|
|
|
Canadian Destinations
|
|
Service Name |
Carrier |
Typical Ship Time * |
Trackable |
|
Regular Parcel Service |
Post Office |
2 to 12 Days |
No |
|
Expedited |
Post Office |
1 to 11 Days |
Yes |
|
XpressPost |
Post Office |
1 to 3 Days |
Yes |
|
UPS Standard |
UPS |
3 to 5 Days |
Yes |
|
UPS 3 Day Select |
UPS |
3 Days |
Yes |
|
UPS 3 Expedited |
UPS |
1 to 3 Days |
Yes |
|
UPS Express |
UPS |
Next Day |
Yes |
|
UPS Express Early A.M. |
UPS |
10:00 A.M. Next Day |
Yes |
|
|
International Destinations
|
|
Service Name |
Carrier |
Typical Ship Time * |
Trackable |
|
Small Packet Surface |
Post Office |
4 to 6 Weeks |
No |
|
Small Packet Air |
Post Office |
6 to 10 Days |
No |
|
Surface International |
Post Office |
4 to 6 Weeks |
Yes |
|
Air International |
Post Office |
6 to 10 Days |
Yes |
|
XpressPost |
Post Office |
4 to 7 Days |
Yes |
|
UPS Worldwide Expedited |
UPS |
3 to 5 Days |
Yes |
|
UPS Worldwide Express |
UPS |
1 to 3 Days |
Yes |
|
UPS Worldwide Express Plus |
UPS |
1 to 2 Days |
Yes |
|
* |
Shipping times are in Business Days. Postal shipping times are on average and are not guaranteed. Postal shipments can be delayed from time-to-time. |
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