Luxeon Star LEDs

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Your Order Status

  • When will my order ship?

    You can get the current status of your order by going to Your Account page. As your order works it's way th...

    Aug 24, 2012 09:05AM MDT
  • When will my backorder arrive?

    It will depend on the item(s) that has been back ordered. Your best option is to contact us, and we will give ...

    Aug 24, 2012 08:31AM MDT
  • How do I track my order?

    Click the My Account link at the top right-hand side of our site to get the current status of your order. I...

    Aug 20, 2012 08:56AM MDT
  • My order never arrived.

    Check the order status in your account to confirm that some or all of your order has actually been shipped. If...

    Oct 28, 2011 09:56AM MDT
  • My order status is (Pending, Processing, etc.) What does that status m...

    As your order works it way through our production, packaging and shipping process the status of your order wil...

    Aug 09, 2014 10:48AM MDT
  • How do I change quantities or cancel an item?

    As long as the status of your order is New or Awaiting Payment, you can modify ordered quantities and cancel i...

    Aug 20, 2012 07:17AM MDT
  • An item is missing from my shipment.

    Check the status of your order in Your Account to be sure that all of the items have been shipped. We will som...

    Aug 16, 2012 08:09PM MDT
  • How Do I Cancel My Order?

    You may cancel any un-shipped, non-custom or un-binned LED order without penalty. To cancel an order, please c...

    Aug 20, 2012 07:16AM MDT
  • Has my order shipped?

    You can get the current status of your order by going to Your Account page. Here, you will be able to review t...

    Aug 20, 2012 07:15AM MDT

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